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Content Development (Newsgroup and listserver)

[Description | Evaluation | Recommendations]

8.1 Description

A mailing list on the Internet is a program that distributes a copy of every electronic mail (E mail) that the program receives to everyone who has subscribed to the list. You use E mail to subscribe to the mailing list, and to ask for help, cancel your subscription, and a variety of other things. Some mailing lists are moderated (someone reviews each E mail received to determine if it is appropriate material for the discussion group before the E mail is distributed to everyone on the mailing list). Others are not moderated (everything goes directly to everyone on the mailing list).

The barley Newsgroup is a moderated group and this introduces a significant level of additional complexity. Non moderated news groups are accessible to all Internet users and all postings sent are posted immediately. Postings are not immediately posted in moderated newsgroups. The posting goes to the host news computer which sends a message to the moderator. The moderator reads and approves the posting before it actually posts.

The Barley project implemented both a Newsgroup (ab.gov.agriculture.barley) and a mail Listserv (barley_l). The Newsgroup purpose was to allow for a retained repository of barley related information. Interested farmers, etc. could post information and discuss issues among themselves. News information was to remain on the computer system for weeks, to allow farmers to track an information discussion. New farmers could "join" the newsgroup at anytime and be able to read past postings. The host newsgroup computer stored information postings. There were a number of difficulties in making this feature functional. As a result the newsgroup started to late in the project to be properly evaluated.

The mail Listserv provided a way for interested participants to "subscribe" to an information service and a computer would forward mailings, like E-mail, to all subscribers. Subscribers received this E-mail and could save it on their own computers. The listserver became active in mid-July.

Software Alberta Society (SAS) together with Price Waterhouse, implemented barley_l on SAS computers. APWSS implemented the Newsgroup on APWSS computers. Both services still reside on the initial host computers at SAS and APWSS. The AFRD WEB home page has a "discussion group" link to both our Listsrv and our Newsgroup. This link assists users to subscribe to services and explains the services.

8.2 Evaluation

It was relatively easy to implement the Listserv. Some farmers had difficulty understanding the SUBSCRIBE procedures, but with AFRD assistance, farmers were soon posting messages and receiving Listserv mail.

It was not easy to implement the Newsgroup. This was a learning experience for both AFRD, APWSS and all others involved in the barley project. Implementing our newsgroup required that:

In project barley, an additional element was introduced in that the newsgroup moderator was not connected to the host APWSS UNIX computer, rather used AS/400 facilities. The APWSS machine sends a message to the AS/400 alerting the moderator that a posting was received. This operation was not as simple as initially expected. Several weeks were required for staff to develop and implement the software to communicate postings to the AS/400. The software was not in place until early August. Currently postings can only be received from the gov.ab.ca domain and from Alberta Supernet and CCInet customers. Any Internet user can read posted articles. It is necessary to discuss the moderated posting procedures with the Internet Society before postings can be received from other Internet users. Using a moderated newsgroup is not a well understood process, APWSS contacted several companies but was not able to obtain assistance. This is a learning process and is not yet complete.

8.3 Recommendations

  1. Continue the newsgroup learning process,

  2. Develop additional moderated newsgroups, as required.

  3. Make all our newsgroups accessible world wide,

  4. Evaluate the moderators' work load for approving new postings as volume increases with the addition of more news groups.

This information is maintained by the Web Editor
Last Revised/Reviewed October 20, 1995
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