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Fraud Alert: Be aware that you may be contacted by fraud artists posing as buyers who issue you overpayments with cheques, money orders, or certified cheques. Before completing transactions or issuing refunds for overpayments, have your bank verify that the cheques or money orders you have received are valid. Visit the Canadian Anti-Fraud Centre web site for more information. Telephone and on-line fraud If you believe someone has attempted to defraud you, you can report it on-line to: RECOL - Reporting Economic Crime On-Line. Complaints can be filed on-line (<Canadian Anti-Fraud Centre ) or by calling toll-free 1-888-495-8501. This service is administered by the National White Collar Crime Centre of Canada and is supported by the Royal Canadian Mounted Police. Visit these web sites to find out more about the most common types of fraud that occur on the internet. Protect yourself by learning to recognize fraud. These sites provide useful information, RCMP - Scams (http://www.rcmp.ca/scams/index_e.htm) and Phonebusters (http://www.phonebusters.com/english/index.html). Read our guidelines about making transactions (buying or selling). Most individuals you do business with are honest and trustworthy, but you should learn to recognize the signs of an individual who is not acting in good faith. Only you can protect yourself from those who are not. Be clear on who you are buying from or selling to Do not make assumptions - ask questions and make sure you have the information you need. Have everything in writing Under the Alberta Sale of Goods Act all contracts for goods sold over $50.00 must be in writing. For sellers: Reduce the risk of non-payment If a payment is not made on time contact the buyer immediately to get it resolved. At the same time stop further shipments to the buyer. If necessary you can take legal action to recover the outstanding payment. The maximum amount that you can pursue through small claims court in Alberta is $25,000. To recover an amount greater than this you will need to hire a lawyer and go through the Court of Queen's Bench. For buyers: Know what you are buying Get what you paid for If you have put a down payment on your purchase but do not receive the product within the agreed upon timeframe then contact the seller immediately to get it resolved. If you are unable to resolve the problem you will need to put a stop payment on any other cheques to the seller so that you can limit your risk. |